Answers to some FAQs
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Shipping
Please allow 5-7 working days time to process your order.
Orders are shipped through USPS generally. Once shipped, you will receive an email with the tracking details.
We only ship locally for now, to addresses within the contiguous United States.
Given the nature of our products, we don’t do rush orders. If you have any specific requests, please check with me at hello@divyashankar.com before placing an order.
All your orders are verified, packed and shipped by me or my family personally.
Returns and Cancellations
All sales are final. We are a small business and often print on demand. This means we print and ship specifically to you since you had ordered a particular product.
If you are unhappy with your product for any reason or received a damaged product, you can always reach out to me at hello@divyashankar.com and I will do my best to resolve it to your satisfaction.
I am not liable for failed delivery, mishandling or damages by the shipping service.
You will receive a confirmation email upon making a purchase through the website. Please check you address and delivery details. For any changes, please reach out to me at hello@divyashankar.com asap. Once shipped, no changes to delivery address can be made.
At the time of placing or confirming the order, please check to ensure that your delivery address and all related information is correct. If an order is returned to me due to an incorrect address, I am more than willing to send it back for an additional delivery and handling fee.
If the delivery address is correct and you believe that the package is stolen or lost, then please contact the shipping service directly. Unfortunately there is nothing that I can do on my end in such cases.
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All financial transactions on this website are securely handled by our payment gateway Stripe. We encourage you to review their privacy policy at https://stripe.com/privacy. We share information with Stripe only to the extent necessary for processing your payments.
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All rights to the photography (original, prints and products) and artwork (original, prints and products) are owned by me, Divya Shankar, including the right to make reproductions.
When you purchase a photograph (original, prints and products) or artwork (original, print or product), you have the right to display it in your home or business. However you may not sell or reproduce the artwork in any form without my written permission.
If you would like to purchase digital images for commercial use or purchase a commercial use license, please contact hello@divyashankar.com
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Custom work and Commissions
At this time, I'm not accepting any custom work or commissions.